details with customer. During the production, we will often take photos to report the order process to the customer. After production, our QC department will inspect the products to check the quality and send the inspection report to customer. If you have any problem when you received the products, please feel free to contact us, we will think and solve problems from the customer's point of view.Pear Necklace website:http://www.nbhyjewelry.com/